How it works, step by step
When you book a session, Kayru emails the form link if the client has an email on file. If not, you open WhatsApp with the link ready and send the message yourself.
If the form is still unsigned, the email is sent again 2 days before the session. Once the client signs, the form shows up in their file.
What the client fills in
Health questions (medical treatment, allergies, diabetes, healing problems, pregnancy and others), CPF, date of birth and image-use authorization. Then they read the consent term and sign, either by drawing their signature or typing their name.
Only adults (18+) can sign the electronic form.
Security and LGPD (Brazil's data protection law)
Answers, CPF and signature are stored encrypted. Health data is sensitive data under the LGPD (art. 11), and the form records the signature trail: date and time, IP, device, term version and an integrity hash.
You are the controller of your clients' data; Kayru (Eikon) is the processor, storing and handling the form on your behalf.
PDF and authenticity check
Every signed form becomes a PDF on demand, straight from the client's file, with a final page that records the signature and carries a verification code.
Anyone can check the PDF's authenticity on a public page using the code. If the client types their email on the form, they get a signed copy.
How long the form is kept
A signed form is kept for 5 years from signature, even if the client is deleted, for legal defense if the work is ever questioned. You can download the PDFs while your space exists and for 12 months after your subscription ends.
Paper or digital
On paper, the form depends on a drawer, legible handwriting and someone remembering where it went. Digital, it lives in the client's file, with a record of who signed, when and which term was accepted.
The form records evidence; it is not legal advice. For a specific case, talk to a lawyer.